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As you might expect, not all boiler companies are created equal. The problem is that figuring out which ones are worth your time and which ones aren’t can be more challenging than you might expect.

Given the importance of this job, simply picking a random company and hoping for the best is not an option. With that in mind, we’ve put together a list of some of the key considerations to look at before settling on your decision. Let’s take a look.



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Make Sure They’re Gas Safe-Accredited

First things first: any company you’re thinking of hiring to install your new boiler simply must be Gas Safe-accredited. This isn’t a ‘nice to have’ bonus to look for when assessing companies; it’s a legal requirement. Only people who are Gas-Safe accredited have the legal right to install/replace boilers.

In reality, you should see ‘Gas Safe-accredited’ pretty much as soon as you land on the company’s website. If you don’t, then make sure you ask before you get anywhere near making plans. If they’re evasive in any way, then move on immediately. Having accreditation might not sound like the most important thing, but when it comes to installing a boiler, it’s absolutely critical for ensuring that the job is completed safely and to the highest standards.

Check Their Services

Not all boiler companies offer every service. Some only specialise in boiler servicing, others focus on boiler repairs. The best companies, however, tend to offer a full suite of boiler services, including boiler installation. It’s generally best to choose a company that offers all these services because it’ll allow you to develop a long-term relationship with them. When it comes to servicing your boiler, you’ll know exactly who to call, the company that installed the boiler in the first place!

Do They Offer Free Surveys and Advice?

A good boiler company will demonstrate that they’re worthy of your time, energy, and money before you commit to hiring them for the job. They’ll do this by providing a free survey and advice, which offers homeowners the chance to explore their heating options without having to get out their wallets. The boiler company will assess your requirements and make a recommendation, at which point it’ll be up to you to determine whether they’re the right people for the job.

The free survey can often be the most critical step in the decision-making process, since aside from providing in-depth insights into what they can do and how they’ll do it, it gives homeowners a precise, fixed quote that will inform them exactly how much they’ll pay, with no nasty surprises added on.

Look At Their Experience

It’s possible that new boiler companies can deliver exceptional work, but there is a bit of additional risk involved. In a highly competitive market, any boiler company that has extensive experience clearly knows what they’re doing. If the company can point to a track record of success that stretches back more than fifteen years, then that’s a good sign that you can trust them with your boiler installation.

Assess Their Prices

The best boiler companies are the ones that care about the customer’s experience, and that means that they’ll work hard to keep their prices affordable. That’s not to say that the one you should work with will be the one that’s offering the lowest prices, since ultimately it’s vital that the boiler is installed correctly and is long-lasting,  and that obviously comes with a cost. However, you should find that the right company offers competitive, affordable prices that are manageable.

Check Their Products

The boiler product market has developed significantly in recent years, allowing homeowners to have boilers that feature advanced technology that enhances functionality and keeps their costs down. It’s important that homeowners check which products the boiler company uses during its installations, because otherwise, they might find that even though the installation was done correctly, the product that was installed isn’t as advanced as it could be. The best companies will have access to the latest and best models that come with long guarantees, sometimes as much as ten years.

Make Sure They Value Energy Efficiency

Energy efficiency is important for the planet and important for your wallet. Leading boiler companies understand that they play a vital role in helping to reduce energy waste, and as such, go above and beyond to make sure their installations are as energy efficient as possible, and that can make a big difference to how much you spend on your energy bills during the winter months.

Look At Their Reviews

Reviews can tell you a lot about a boiler company. They don’t just reveal the quality of their work, but also about the overall experience of working with them, such as their standard of customer service, whether they turned up on time or not, and even whether they cleaned up any mess they made once they’re finished.

Are They Easy To Contact?

Finally, the best boiler companies make the whole process of installing a new boiler as easy as possible, and that involves ensuring that they’re easy to contact. You should find that it’s straightforward to not only get in contact with the boiler company but to actually speak to someone and get things moving forward.

 
On their website, there should be a contact form, email address, and physical address, but the main detail to look for is a phone number. Some boiler companies bury their phone number because they want customers to contact them via other means, but the best ones feature their phone number prominently as their preferred contact method, since they know that it’s the option that homeowners want the most when they’re dealing with a boiler issue.